How do you return or exchange?Updated a year ago

Returns and exchanges for eligible items can be initiated within 14 days of receiving your order using our Returns Portal. Take Back Bags, gift cards, or items marked Final Sale are not eligible for returns, or exchanges.

All returns/exchanges must be shipped back within 7-business days of the return label being created.

**Please note, a return or an exchange cannot be created until your entire order has been delivered.